Shipping Policy

At Levora, we are committed to delivering your order as smoothly as possible. Please review our shipping policy below for information about order processing, delivery times and tracking.

1. Order Processing

Orders are processed within 1 to 3 business days after they are placed. Orders are not processed on weekends or public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.

2. Shipping and Delivery Times

United States

Estimated delivery time: 8 to 15 business days.

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions or other circumstances beyond our control.

3. Order Tracking

Once your order has been shipped, you will receive tracking details by email, where available. Please allow time for tracking information to become available after dispatch.

4. Shipping Delays

Although we aim to meet the estimated delivery times, delays may occasionally occur due to carrier disruptions, severe weather, customs procedures or other unforeseen circumstances.

If your order has not arrived within the estimated delivery window, please contact our customer support team for assistance.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. Levora cannot guarantee delivery for orders containing incorrect or incomplete addresses.

If you notice an error in your shipping details, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or dispatched.

6. Lost or Damaged Orders

If your order arrives damaged or appears to be lost in transit, please contact our customer support team so we can investigate the matter and assist you in accordance with our applicable policies.

7. Contact Us

If you have any questions about shipping or the status of your order, please contact us through our website’s contact page or at our customer support email address.

Thank you for choosing Levora. We appreciate your trust in our brand.